Warehouse Team Leader

We are seeking a motivated and hands‑on Warehouse Team Leader to oversee the day‑to‑day operations of our warehouse while leading a team to achieve productivity, accuracy, and safety targets. This is a physically demanding role that requires an individual who is prepared to work alongside the team, lead by example, and actively participate in warehouse duties. The successful candidate will be responsible for supervising warehouse staff, ensuring orders are picked and packed accurately, maintaining inventory standards, and promoting a safe and efficient working environment.

Responsibilities

• Lead, motivate, and support a team of warehouse operatives.
• Lead daily shift briefiings to communicate objectives, safety updates and priorities.
• Lead by example by actively participating in daily warehouse activities.
• Pick, pack, and prepare customer orders accurately and efficiently.
• Oversee unloading of stock deliveries and check incoming stock against purchase orders.
• Co-ordinate loading of vehicles ensuring timely dispatch of customer orders.
• Lift, move, and stack boxes and products throughout the working day.
• Allocate work and monitor team performance to ensure productivity targets are met.
• Ensure all health and safety procedures are followed at all times.
• Train and mentor new and existing team members.
• Conduct regular quality checks to maintain high standards of accuracy.
• Monitor stock levels and assist with inventory counts.
• Provide cover and deputise on tasks in the warehouse manager’s absence – update supplier / logistics portals with key information.
• Communicate and liaise with transport companies for incoming and outgoing deliveries.
• Liaise with management regarding operational issues and continuous improvement opportunities.

Qualifications

• Previous warehouse experience, preferably in a supervisory or team leader role.
• Strong leadership and communication skills.
• Experience in team leadership, conducting performance reviews and addressing performance issues.
• Excellent organisational and time management abilities.
• Ability to prioritise workload in a fast‑paced environment.
• Good attention to detail and commitment to accuracy.
• Experience using warehouse management systems is desirable.
• Familiarity with MS Outlook, Excel, Word.
• Forklift licence – ideally with a Reach Truck but Counterbalance would suffice.
• Carry out additional duties requested by a member of the management team or as the requirements of the business demand.

Physical Requirements

• Regular lifting and carrying of boxes and products, which may be of varying weights.
• Standing and walking for extended periods.
• Frequent bending, reaching, pushing, and pulling.
• Picking orders throughout the warehouse during each shift.
• Working in a busy warehouse environment where physical activity forms a significant part of the role.

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