Capability Coach & Development Lead

Serco Limited is hiring a Capability Lead in Newport, United Kingdom. You will provide coaching and support to Job Coaches, ensuring continuous improvement across teams.

The ideal candidate will have a Level 3 qualification in Information, Advice and Guidance (IAG) and experience in coaching within a customer service setting. The role offers a comprehensive benefits package that includes holidays up to 25 days, a contributory pension scheme, and a focus on employee wellbeing.

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