Responsibilities
- Meet and greet visitors, staff and contractors and manage the gatehouse environment.
- Conduct routine patrols of assigned premises and detect signs of intrusion or unusual activity.
- Respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
- Liaise with local authorities, including police, emergency healthcare services and fire services in case of an emergency.
- Prepare detailed and accurate incident reports, logging all security‑related activities and occurrences.
- Test alarms and conduct various meter readings; operate a telephone switchboard and use client software in the control room.
- Monitor premises, conduct regular foot patrols, respond to incidents and maintain detailed reports.
- Remain observant, reliable, and possess excellent communication skills.
Qualifications
- Valid SIA Badge – SG or DS Licence.
- Full 5‑year UK checkable work history.
- Own vehicle (essential due to location).
- Strong communicator, will be using radio control and must understand the phonetic alphabet.
- Demonstrate honesty and reliability; maintain professionalism and excellent customer service.
Job Details
This is a permanent role at Pinnacle Group, requiring 42 hours per week over 12‑hour shifts in a 4 on 4 off rota – 2 day & 2 night shifts: 6:00am – 6:00pm and 6:00pm – 6:00am rolling rota. The position is based at Carrington, Manchester M31. Access to personal transport is essential as there is no public transport to the site.
About Pinnacle Group
Pinnacle Group delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, we support clients in manufacturing, retail, education and office environments. We are a market‑leading national provider of housing, neighbourhood and workplace services, with over thirty years of experience delivering expert, place‑based management and maintenance solutions.
Diversity & Inclusion
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. We actively welcome applications from people of all backgrounds, especially those who represent the communities we work with daily.
Benefits
- Statutory benefits such as sick pay, maternity/paternity leave, a pension scheme and annual leave.
- Additional benefits tailored to your role and business area, including Flexible Working Arrangements, Employee Assistance Programme and Personal Development Plans.
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