This is a high-visibility role at the center of Adobe’s Integrated Services program — responsible for scaling it regionally and making it run well. You’ll be the connective tissue between Sales, Delivery, and Operations: ensuring deals are structured for delivery success, capacity is matched to demand, and the insights from your region shape how the program evolves globally.
What You’ll Do
Sales partnership & deal enablement
- Serve as a strategic partner to regional Sales leadership, providing input on complex or high‑risk opportunities and supporting pipeline health and delivery‑ready deal structures.
- Partner with in‑region Solution Architects on delivery models, scope assumptions, staffing approach, and timelines.
Pipeline readiness
- Maintain a forward‑looking view of regional pipeline demand, delivery capacity, and critical skill requirements.
- Partner with RMO to drive visibility of pipeline and surface capacity gaps, skills constraints, or resourcing risks that could impact customer outcomes.
Delivery quality & governance
- Lead weekly vertical inspections to assess project health, risks, and compliance.
- Deliver a weekly regional summary to global IS leadership highlighting wins, trends, risks, and blockers.
- Contribute structured insights to leadership forums — regional MBRs, global QBRs, OpCo updates, and executive reporting.
Operational excellence & global consistency
- Drive rigor across core processes: handoffs, role ownership, program deliverables, delivery quality and internal compliance.
- Capture regional delivery insights and feed structured feedback to IS leadership, Product, and Marketing.
- Represent the region in engagement model evolution and OCI initiatives, providing a clear voice‑of‑region perspective.
What You Need to Succeed
- 8–12 years in client‑facing professional services, consulting, or delivery leadership. Ideally, experience is within Adobe or a similar enterprise tech environment. This includes global delivery across regions and time zones.
- Broad familiarity with CXO, data, and marketing technology ecosystems. Strong grasp of services sales motions, deal lifecycle management, and delivery readiness across subscription and custom engagement types.
- Able to identify risk early through structured inspection, synthesize quantitative and qualitative data, and translate findings into executive‑ready narratives.
- Self‑directed and highly accountable. Comfortable navigating ambiguity at scale. Brings a track record of process consistency, rigidity, and scalable improvement.
- Benefits include comprehensive health coverage such as medical, dental, and vision plans. You will also receive flexible time off and competitive retirement benefits, including a 401(k) with company match and financial planning resources.
- Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race, color, cultural background, or nationality.
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