Role
Repair Centre Engineer – E1
Location
Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type
Permanent
Salary Package
£23,800–£24,000 per annum plus large company benefits, a broad flexible benefits scheme, and 2 paid‑for volunteering days a year
Hours
9.00 am – 5.30 pm Monday – Friday
Interview Process
2‑stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life‑long learning opportunities
- Opportunity to join Europe’s largest privately‑owned IT Company
Role Purpose
Provide a professional repair to a variety of hardware and peripherals within SCC Repair Centre.
Key Responsibilities
- Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc.
- Ability to repair devices at component level
- Capable of supporting other departments as and when required
- Update relevant business systems to the required standards and in line with agreed processes
- Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
- To be approachable and accepting of Training requirements in relation to the role and operation.
- To maintain the skills and knowledge required within the team to perform the role to the required standard
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
- Must be able to embrace new technologies and adapt to change.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary.
Skills And Experience
- Ability to gain SC clearance with no Caveats.
- Experience in electronics repair or technical maintenance environment
- Familiarity with diagnostic tools and repair techniques
- Accreditations to repair Tier1 Product repairs e.g. HP/Lenovo & Dell.
- Ability to identify and resolve faults using standard diagnostic tools
- Careful and precise handling of equipment to ensure high quality repairs
About Us
SCC is Europe’s largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Adjustments for Interview
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC
https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC
https://www.scc.com/sustainability-at-scc/
Life at SCC
https://www.linkedin.com/company/scc/life
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