Cisco Catalyst NOC Engineer

Salary: £61,000 – 101,000 per year

Requirements

• Strong Cisco Catalyst switching experience, including hands‑on support of Catalyst 3850, 9300 and/or 9500 platforms.
• Experience working in a Network Operations Centre (NOC), TAC or similar 24×7 operational support environment.
• Strong Layer 2 and Layer 3 networking capability.
• Experience troubleshooting across OSPF, BGP, VLAN, STP and QoS.
• Experience with network monitoring and incident management.
• Excellent fault‑finding and troubleshooting skills.
• Strong communication skills and the ability to manage shift handovers effectively.
• Ability to work within shift rotations, including nights, weekends and bank holidays.
• Prefer candidates with CCNA or CCNP Enterprise certification.
• Prefer experience in telecoms, service provider or enterprise‑scale network environments.
• Prefer exposure to high‑availability or mission‑critical infrastructure.
• Prefer experience in network performance optimisation.

Responsibilities

• Provide 24×7 operational network support within a high‑availability environment.
• Configure, manage and troubleshoot Cisco Catalyst network infrastructure.
• Monitor network performance and respond proactively to incidents.
• Support fault isolation, escalation and service restoration activities.
• Act as the primary technical escalation point during shift coverage.
• Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure.
• Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS.
• Escalate complex incidents efficiently while maintaining clear stakeholder communication.
• Complete accurate shift handovers and operational reporting.
• Maintain network diagrams, configuration backups and operational documentation.
• Support continuous improvement and operational optimisation initiatives.

Technologies

• Cisco
• Support
• LAN
• Network
• Office 365
• Web
• iOS

We are recruiting experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a fast‑paced, high‑availability 24×7 operational environment in Glasgow, Scotland. This is a temporary contract role within our Network Operations Centre, supporting service continuity, fault resolution and network stability across critical Cisco Catalyst switching platforms. You will join a collaborative shift‑based support team working in a telecoms and enterprise network environment focused on operational excellence, rapid incident response and reliable network performance.

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