Junior Technologist (Jersey)

The Role

To develop and manage a product offer that meets customer requirements for quality and fit, maximising sales and profit opportunities while minimising faulty and fit returns. As a Junior Technologist you will be responsible for managing your own department from first-fit through to delivery.

WHATS IN IT FOR YOU

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We’re proud to partner with the Retail Trust and Fashion & Textile Children’s Trust

What you’ll be doing

• Take responsibility for fitting and sealing of a department
• Maintaining departmental quality, fit, testing and grading standards to uphold manual compliance with support from your manager
• Working with design and supply base to develop product briefs, providing accurate measurement and fabric requirements
• Risk assess product and supplier capabilities to ensure correct quality standards are achievable
• Manage the product development process from first fit through to production, liaising with design, buying, merchandising, suppliers, franchise, international, supply chain and E‑Commerce as required
• Understand product construction and suitability for mass production
• Understand how to adapt product to minimise costs
• Negotiate effectively with suppliers to achieve desired quality and fit objectives
• Ensure full understanding of packaging and labelling requirements to ensure consistency of brand and quality
• Conducting regular New Look store visits to identify faults and action improvements
• Monitor the market, identifying competitor advances in quality/ fit, and highlighting to managers
• Monitor and manage weekly faulty returns using weekly reports and highlight to suppliers and BMD
• Review supplier compliance in a commercial manner to resolve DC on holds within 48 hours of ‘Supplier Compliance Authorisation’
• Manage test reports through ‘Datalink’
• Completes factory/ testing laboratory/ distribution centre trips in line with departmental needs
• Providing reporting on quality and fit at department level in order to identify which areas to focus improvements with support from your manager

Who you are

• Good understanding of fit requirements for product area and ability to communicate clearly the relevant changes required to achieve an approved fit and required quality.
• Good understanding of product testing with the ability to review failed results commercially in line with the product.
• An understanding of grading.
• Understanding of fabric and trim requirements to ensure suitability for product type.
• Knowledge of the current competitive market to identify relevant product developments in quality and fit.
• Understanding of labelling, packaging and presentation of a product to include legal compliance.
• Numerical and analytical skills in order to review returns data and grade rules.
• Risk assessment skills.
• Previous experience in quality with a major retailer / supplier/ department within New Look.

Minimum level of education or qualifications (one of the below)

• Minimum of three years technical work experience.

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