Senior Support Worker – Adults Residential

Senior Support Worker – Adults Residential

Contract | Civic Recruitment Limited | United Kingdom

Job Information

Social / NGO / Health & Care

City Horsham

Province West Sussex

Postal Code RH12

Job Summary

This 2-month temporary role in a residential service supports adults with mental and physical support needs, fostering independence and well-being. You will work shift rota covering Monday to Sunday, assist the Manager, and deliver person-centred, outcome‑based care.

Responsibilities

• Service User Support
  • Provide high-quality care and support within a residential setting.
  • Promote independence and encourage service users to achieve agreed outcomes.
  • Support individuals with daily living activities, personal care, and community participation.
  • Assist service users in developing and maintaining life skills.
• Residential Service Delivery
  • Support the Manager with day-to-day operation of the service.
  • Take responsibility for designated areas of work within the service.
  • Maintain a safe, supportive, and positive living environment.
  • Ensure care delivery aligns with care plans and organisational procedures.
• Outcome‑Based Care
  • Support service users to achieve outcome-focused care objectives.
  • Monitor and record progress against support plans.
  • Encourage choice, dignity, independence, and inclusion.
  • Promote positive risk‑taking where appropriate.
• Staff Support & Team Working
  • Support colleagues in delivering high-quality care services.
  • Collaborate with the wider care team and external professionals.
  • Contribute to handovers, team meetings, and service reviews.
  • Share information appropriately to maintain continuity of care.
• Safeguarding & Welfare
  • Promote safeguarding and wellbeing of vulnerable adults.
  • Recognise and report safeguarding concerns in line with procedures.
  • Ensure safety of service users, visitors, and colleagues.
  • Respond appropriately to challenging situations.
• Record Keeping & Reporting
  • Maintain accurate records and documentation.
  • Complete daily notes, incident reports, and care records.
  • Ensure all records meet service standards and regulatory requirements.
• Community Access & Activities
  • Support individuals to access community activities and services.
  • Escort service users to appointments, activities, and holidays.
  • Promote social interaction and community engagement.
• Residential care setting supporting adults with mental and physical support needs.
• Shift‑based rota covering Monday to Sunday.
• Regular interaction with vulnerable adults who may occasionally present distressed, challenging, or complex behaviours.
• Team‑based environment focused on delivering person‑centred care.

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant residential care experience.
• Leadership or supervisory training.
• Safeguarding Adults training.
• Medication administration training.

Knowledge

• Understanding of person-centred and outcome-based care.
• Knowledge of safeguarding adults and care standards.
• Understanding of supporting individuals with physical and mental health needs.
• Awareness of equality, diversity, dignity, and inclusion principles.

Experience

• Experience in residential care, supported living, or social care settings.
• Experience supporting adults with mental health and/or physical support needs.
• Experience implementing care plans and support plans.
• Experience maintaining accurate records and reports.
• Previous local authority or adult social care experience.
• Experience supporting staff or taking lead responsibility within a service.
• Experience working with complex behaviours or challenging situations.
• Excellent communication and interpersonal skills.
• Ability to build positive relationships with service users.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Ability to remain calm under pressure.
• Good observation, recording, and reporting skills.
• Strong problem-solving and decision-making abilities.

Additional Information

• This is a 2-month temporary contract.
• Location: Hobbs Field, Horsham.
• 37 hours per week.
• Shift rota covering Monday to Sunday.
• Sleep-in duties required on a rota basis.
• Flexibility to work evenings, weekends, and support holidays where required.
• Pay is provided on a bi-weekly basis.
• Previous residential care or adult social care experience is highly desirable.

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