UX Designer | Global Events & Communities
We’re partnering with a leading organisation in the global B2B events space, looking for a UX Designer to shape and own the end-to-end delegate, exhibitor, and internal customer experience across a complex digital ecosystem — spanning registration, event apps, websites, onsite technologies, and internal platforms.
The Opportunity
You’ll join a business that powers hundreds of market-leading events and brands across multiple industry sectors, working at the heart of a fast-paced, human-centred product environment. This is a rare chance to design a truly end-to-end journey — from first touchpoint through to post-event engagement — for audiences who span delegates, exhibitors, sponsors, and internal teams.
The digital ecosystem is complex and multi-platform, but there is real scope to:
- Bring cohesion and consistency to fragmented touchpoints
- Simplify registration flows and improve conversion
- Shape the evolution of design systems and UX standards at scale
Key Responsibilities
- Define and design the end-to-end delegate and visitor experience across the digital ecosystem
- Create cohesive, consistent UX across multiple products and touchpoints
- Lead UX thinking to simplify registration flows and improve conversion
- Design personalisation strategies to enhance relevance for different audience groups
- Map customer journeys and service blueprints to identify pain points and opportunities
- Create high-fidelity prototypes to validate concepts and communicate design intent
- Translate user needs, business goals, and technical constraints into intuitive experiences
- Collab…
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