Job Description
Patient Data Entry AdministratornnPertemps are recruiting for multiple Patient Data Entry Administrators to join a leading Health Services Provider. The successful candidates will be a key member of the Triage, Data Input and Screening Team, responsible for accurately inputting and maintaining patient data across internal systems, while providing effective clerical and administrative support to the team and Management.nnThis is a fully remote/home-based role. The position will initially be on a temporary ongoing basis through Pertemps, with the possibility of becoming permanent depending on performance and business needs.
Although previous experience is required, full and in-depth training will be provided.nnResponsibilities as a Patient Data Entry AdministratornnAccurately input, update and maintain electronic patient records within internal systems and databases.nnHandle high volumes of data entry, ensuring all patient information, assessments and appointment details are recorded correctly.nnAct as the first point of contact for NHS services, responding to enquiries, answering calls and escalating queries when required while delivering excellent customer service.nnCommunicate sensitively with professionals, patients, carers and families, ensuring confidentiality is maintained at all times.nnBook and manage virtual and face-to-face clinic appointments and support ongoing patient treatment pathways.nnMonitor patient databases to ensure pre-assessment questionnaires and screening forms are completed and accurately recorded.nnFollow up with patients or external services where required to obtain missing information for records.nnIdentify safeguarding concerns and follow company safeguarding procedures.nnProvide administrative support including preparing patient information packs, typing correspondence, collating information and producing reports.nnSupport the Management Team with clinician availability scheduling, database updates, SharePoint folder setup and coordination of sensitive matters such as incidents or complaints.nnMonitor relevant email inboxes, track resources and provide cross-cover to maintain an effective administrative service.nnManage workload independently, prioritising tasks and meeting deadlines to support the smooth running of the department.nnRequirementsnnPrevious data entry experience is essential.nnAdministration experience within a data-heavy role.nnExperience using databases and confident IT skills.nnStrong attention to detail and data accuracy.nnOutstanding verbal and written communication skills.nnExperience working in a fast-paced environment.nnClear understanding of confidentiality and handling sensitive information.nnSelf-sufficient with strong problem-solving ability.nnAbility to work independently and manage workload effectively.nnWilling to undertake a DBS check.nnComfortable working with high-volume, repetitive data entry tasks while maintaining a high level of accuracynnDesirablennKnowledge of mental health terminologynnExperience working for a health or social care organisationnnKnowledge of SalesforcennKnowledge of MS SharePointnnThe RolennFully remote, home-based (all IT equipment will be provided)nnMonday – Friday, 9am – 5pm with 1 hour for lunchnnSalary: £24,500nnIf you are interested in this Patient Data Entry Administrator role, please apply with an up-to-date CV
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