Sales Administrative Assistant

Our client is a global industrial engineering business seeking a highly organised and detail-oriented Commercial Assistant to support their UK Sales operation. This is a full-time, office-based role focused on sales administration and commercial support activities with strong use of ERP systems. The successful candidate will act as a key link between the commercial field team and internal systems, ensuring smooth day-to-day operations and high levels of customer service.

The role reports directly to the Sales Director, with day-to-day guidance and support provided by the Team Leader.

Key Responsibilities

• Set up and maintain product codes within internal systems
• Create and manage new customer account setups
• Prepare and issue customer quotations accurately and efficiently
• Take ownership of internal customer trade agreements, ensuring they are correctly recorded and maintained
• Manage and update customer catalogues
• Maintain and ensure accuracy of data within the ERP system
• Handle general queries from both internal stakeholders and external customers
• Support invoice processing and ensure timely and accurate billing
• Act as a central coordination point between the commercial field team and internal departments
• Assist with multiple administrative and commercial processes across the division
• Provide support for the future rollout and implementation of Microsoft Dynamics 365 (D365)

Skills & Experience

• At least 2 years experience in an office based sales team (ideally within a manufacturing environment) as a Sales Administration or Commercial Support role. Retail or hospitality sales unfortunately won’t be sufficient here!
• Strong organisational skills with high attention to detail
• Proficiency in ERP systems (experience with D365 is advantageous) is required
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong problem-solving skills and a proactive approach
• Good knowledge of Microsoft Office (Excel, Word, Outlook)

Personal Attributes

• Team-oriented with a collaborative mindset
• Reliable and adaptable
• Customer-focused approach
• Ability to work independently and take ownership of tasks

What’s On Offer

• The opportunity to be part of a leading global business
• Exposure to a wide range of commercial and operational processes
• Involvement in upcoming system transformation (D365 rollout)
• Supportive team environment and development opportunities

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