Health Care Support Worker Claerwen Ward

Responsibilities

• Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.
• Undertake personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
• Ensure the registered healthcare professional is regularly updated on the patient’s condition and progress.
• Ensure the working environment is safe and hygienic following infection prevention and control policies and processes.
• Contribute to the teaching and supervision of students and junior staff.
• Deliver the role in accordance with Health Board Values and the Code of Conduct for Healthcare Support Workers in Wales.

Qualifications and Experience

• Level 3 qualification in a health‑care related subject or equivalent experience, with evidence of work‑based competency and theoretical knowledge relevant to the role gained through experience and work‑based training/short courses.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures within a healthcare setting, including safeguarding adults/children, confidentiality and GDPR.
• Experience of working within a relevant health or social care environment, providing direct patient care, and with patient groups relevant to the area of practice.
• Experience of working within the NHS.

Key Skills

• Good verbal and written communication skills, with the ability to convey information clearly and sensitively.
• Ability to work with minimum supervision to a high standard.
• Ability to keep calm in stressful situations.
• Demonstrate a caring and compassionate approach.
• Organisational skills, with the ability to plan and prioritise own and others’ workload efficiently.
• Proficiency in technology to undertake the role, e.g., Microsoft Office and virtual platforms such as TEAMS.
• Physical ability to carry out the duties of the role, including lifting, assisting with mobility, and other manual tasks.
• Some ability to speak, read and/or write Welsh, or an eagerness to learn Welsh.
• Ability to work a range of shift patterns.

Additional Information

Full job description and person specification are attached in supporting documents.

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