United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure – Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement – At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know – we want this to be the best possible experience for you.
Key Responsibilities
- Coordinate all street works activities to ensure compliance with the New Roads and Street Works Act 1991 (NRSWA) and permit scheme requirements.
- Manage permit applications, variations, extensions and closures through local authority permit systems.
- Liaise with local authorities, highway authorities, clients and operational delivery teams to ensure works are planned efficiently.
- Monitor permit compliance, Section 74 risks and Fixed Penalty Notices (FPNs), driving improvements in performance.
- Coordinate road space bookings and minimise disruption to the public and stakeholders.
- Produce and analyse performance reports covering permit compliance, reinstatement quality, FPNs, inspections and KPI performance.
- Support operational teams in planning works to maximise permit success and reduce financial penalties.
- Review traffic management requirements and ensure appropriate approvals are obtained.
- Lead continuous improvement initiatives across permit and streetworks processes.
- Provide coaching and guidance to operational teams on permit legislation and best practice.
Experience Required
- Previous experience within the UK water, utilities or highways sector.
- Strong understanding of NRSWA, Permit Schemes, Section 50, Section 74, Traffic Management Act, HAUC guidance.
- Experience managing permit applications across multiple highway authorities.
- Knowledge of reinstatement standards (SROH).
- Experience producing performance data and KPI reporting.
- Strong stakeholder management skills.
- Experience working with operational delivery, planning and commercial teams.
Qualifications
- NRSWA Supervisor or Operative accreditation (desirable).
- LANTRA Streetworks qualification (advantageous).
- HNC/HND or equivalent (desirable).
- Full UK Driving Licence.
Systems & Software Experience
- Street Manager
- Symology Aurora
- Causeway One.Network
- Confirm
- Works Management Systems
- SAP
- Microsoft Excel (advanced)
- Power BI / Microsoft Power BI
- GIS Mapping Systems
Knowledge & Skills
- Permit coordination.
- Streetworks legislation.
- Highway authority liaison.
- Performance reporting.
- KPI analysis.
- Section 74 avoidance.
- Fixed Penalty Notice management.
- Utility coordination.
- Planning and scheduling.
- Excellent communication and organisational skills.
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you’ve come to the right place.
Introduce yourself to our recruiters and we’ll get in touch if there’s a role that seems like a good match. A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.
Ready to take the next step in your career? United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances.
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