Clinical Technologist

East of England Community Health and Care NHS Trust

Clinical Technologist

The closing date is 15 July 2026

Supervised by the Senior Technologist and Chief Technician, this post works as part of the Clinical Engineering Department providing repair, calibration, and maintenance to a wide range of medical, diagnostic, and therapeutic equipment. The Department constantly develops and improves its services to ensure the availability of clinical equipment around the Trust, such as infusion devices, pressure‑relieving mattresses and patient monitoring equipment.

Main duties of the job

1. Provide technical support through servicing, inspection, repair, maintenance, calibration, safety, and acceptance testing on delicate and sensitive medical equipment, requiring high levels of dexterity, coordination, sensory skills, and precision tools.
2. Ensure that equipment is readily available to service users.
3. Ensure the prompt delivery of requested items to service users and the collection of items as required.
4. Clean and decontaminate equipment between return and reissue.
5. Provide administrative support to the team, including updating job and device records in the medical equipment management database.
6. Support procurement, associated record‑keeping, and administration of calibration of test equipment, escalating to senior colleagues for complex scenarios as required.
7. Adopt and promote a customer‑focused culture, understanding customer requirements and ensuring that complex and sensitive communication to service users and patients is appropriate, timely and effective.
8. Demonstrate duties to other members of the team for shared and continual learning and training of new and developing colleagues.

Job responsibilities

1. Provide day‑to‑day technical support, working primarily unsupervised for much of the day.
2. Carry out regular rounds to collect equipment no longer in use; negotiate with clinical users to ensure equipment is not required.
3. Cover a wide geographical area and be flexible, including the ability to undertake occasional overnight stays where the scheduled work plan extends beyond a single day.
4. Clean and disinfect equipment before it is put back into use using knowledge of cross‑infection risks and infection control policies and procedures.
5. Carry out functional tests, identify faulty equipment, and log the fault on the equipment management database.
6. Rectify equipment faults; undertake repairs on mechanisms to component level.
7. Check that equipment performs to manufacturer specifications.
8. Carry out calibration, quality control, and safety testing.
9. Advise on equipment specification, evaluation, and selection to support compliant and robust procurement. Support at clinical evaluation trials / open days.
10. Report problems associated with user error to the medical device training team.
11. Ensure all requests, deliveries, and collections are logged into the computerised equipment management system so that the loan status of all equipment is kept updated, including logging out‑of‑hours loans.
12. Carry out planned preventative maintenance (PPM) on a range of clinical equipment, using test equipment, to ensure that manufacturers’ functional and safety specifications are met.
13. Negotiate with service users to ensure that equipment is available for PPM.
14. Provide technical support to assess performance, diagnose faults, and carry out repairs to a range of clinical equipment and medical devices using appropriate techniques.
15. Rectify equipment faults to component level, with more complex faults referred to senior colleagues as required.
16. Carry out electrical safety tests to identify any potentially hazardous equipment.
17. Carry out repairs in isolation rooms under the Trust’s infection control policies and clinical guidelines.
18. Carry out acceptance testing and commissioning of new equipment and decommissioning of end‑of‑life equipment, in accordance with departmental and Trust policies and procedures.
19. In consultation with senior clinical technologists, identify potentially hazardous symptoms and faults when in clinical areas or when talking to clinical staff.
20. Provide technical support to users of clinical equipment, giving advice on operation at the point of use.
21. Keep accurate and complete technical records of work performed, ensuring the equipment management database is accurately and consistently maintained until completion.
22. Takes responsibility for all tools and equipment within the post holder’s care; ensures workshop facilities are clear, well‑organised, tidy and presentable in line with the Trust’s policy and procedures.
23. Keep the equipment area well‑organised, tidy and presentable, ready for visits from service users and auditors.
24. Monitor stocks of appropriate components and spares, identify the need to procure parts or services, and investigate potential suppliers through to quote request.
25. Requires travel to various sites across the Trust. Company vehicles are available for travel and transport of equipment. Requires maintaining appropriate business use insurance on personal vehicle should a Trust vehicle be unavailable.

Professional

1. Participate in Continuing Professional Development as part of personal development.
2. Develop and maintain current knowledge of the use and maintenance of a range of clinical equipment.
3. Keep abreast of clinical and technical developments in Clinical Engineering.
4. Attend relevant meetings, seminars, developmental activities, and training courses as directed by the Chief Technician.
5. Provide cover for other members of the section so that absence does not prejudice the service.
6. Carry out duties within all statutory and professional regulations, local rules, health and safety, quality and risk management, supporting risk assessment of work activities.
7. Undertake duties at any location within the Trust or at sites where Clinical Engineering has contractual obligations to meet service needs.
8. Prioritise and manage own work in accordance with team leader direction, departmental procedures, objectives and shared priorities.
9. Ensure all activities are carried out within the quality management system requirements.
10. Develop communication skills and occasionally give informal presentations to department or clinical staff.
11. Occasionally informally deliver basic training to individual staff or small groups on operation and care of medical equipment and the operation of the Clinical Equipment.

Organisational

1. Manage the condition and performance of equipment and other resources within the post holder’s care, escalating issues to the team leader or service manager.
2. Receive feedback from service users and propose improvements to own and team policies, practices, and procedures.
3. Maintain the equipment database to ensure equipment can be tracked and effectively managed; generate reports showing items on loan and those available for loan.
4. Ensure all administrative duties arising from day‑to‑day working of the equipment are carried out in a timely manner.
5. Oversee administration associated with ensuring that test equipment is calibrated in accordance with the Quality Management System.

Person Specification

Qualifications

• BTEC OND or NVQ in Electronic Engineering (Level 4) or Physical Science or an equivalent combination of qualifications and experience.
• Full, clean manual driving licence.
• Evidence of regular participation in formal and informal technical training throughout career.
• Working towards Registered Clinical Technologist status.

Experience

• Practical experience of using a range of test and measuring equipment and of applying electronic engineering workshop policies, practices and techniques.
• Experience of providing front‑line customer service.
• Experience servicing and repairing a wide range of clinical equipment.
• Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention.
• Experience of working within a Quality Management System.
• Experience using E‑Quip (or a similar Medical Device Asset Management system).

Skills

• Electronic engineering skills including use of test and measuring equipment, handling and assembly of components and boards, fault finding and diagnosis, use of technical manuals and circuit diagrams.
• Mechanical engineering skills including use of test and measuring equipment, assembly and bonding of components, use of technical manuals and drawings.
• Ability to use MS Windows and Office (Excel, Word, Outlook etc.) to manage files and set up documents and spreadsheets.
• Ability to use a computerised equipment management database system.

Knowledge

• Knowledge of engineering theory necessary to diagnose and rectify faults on clinical equipment.
• Knowledge and understanding of risks to patients and staff arising from the use of a range of medical equipment.
• Knowledge of relevant legislation, technical and quality national standards, national and professional guidance.
• Knowledge of stock control systems.
• Knowledge of test procedures used to verify performance and safety of a range of clinical equipment, including analysis of basic measurement results to identify operational or safety deficiencies.
• Knowledge of the operational and maintenance of a range of medical devices.

Personal and People Development

• Proof of own personal development.
• Enthusiastic and motivated.
• Committed to providing the best possible service to patients.
• Team player.
• Able to work on own initiative.
• Tact and diplomacy.
• Care, respect and dignity.
• Work together in the community.
• Integrity.
• Taking ownership.
• Innovation, flexibility and resilience.

Other

• Flexible attitude and approach to work.

Communication

• Able to communicate effectively in written and verbal English language.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for previous criminal convictions.

East of England Community Health and Care NHS Trust

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