Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Clinical Support Assistant
The closing date is 24 July 2026
The Newcastle & Gateshead Homeless Mental Health Team has an exciting opportunity for a Clinical Support Worker. This is a rare chance to work within one of CNTW’s most unique services. The role involves supporting clients with various mental health issues including psychosis, depression, anxiety, complex emotional needs, alongside homelessness.
The role involves supporting members of the team to deliver evidence‑based treatment and to engage in collaborative working across the multi‑agency team. Due to the nature of this role and the risks associated with our client group, this post has a Genuine Occupational Requirement to be filled by a male, in accordance with Schedule 9, Part 1 of the Equality Act 2010.
- Do you want to work with clients who can be hard to engage and are often socially excluded?
- Are you confident in your ability to offer assertive engagement aligned with a positive risk‑taking approach?
- Can you deliver high‑quality care, autonomously and as part of a team that addresses complex needs in demanding environments?
- Are you keen to work with and develop collaborative networks with a range of service providers including Housing, Probation, Addictions, MAPPA, Local Authority and Safeguarding?
- Do you have a passion to make a difference in this specialised area of mental health provision?
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, cognitive and/or learning disabilities under the direction of a registered practitioner. The overall responsibility for the service user remains at all times with the registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team, ensuring that high‑quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To support the team in providing excellent and effective person‑centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal processes as identified in Trust policy.
To offer interventions to service users requiring mental health support.
To attend clinical appointments as a second person.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job responsibilities
You will work in a highly supported environment and will be provided with training opportunities to develop your knowledge and skills. You must have a strong commitment to the delivery of high‑quality, safe, patient care. Staff across all aspects of the service would be happy to spend time with you and talk about their role and experiences and what our service has to offer.
Please find attached job description for full details.
Advertising date : 10th July 2026
Closing date : 24th July 2026
Person Specification
Education and qualification
- Senior Healthcare Support Worker or equivalent, or working towards
- Experience of working within a relevant clinical service
- GCSE A‑C in maths and English or equivalent.
Knowledge and Experience
- Experience of working/ volunteering in an appropriate care setting
- Experience of working with service users who have complex needs
- Previous experience in a community setting
- Understanding of person‑centred care
- An awareness of homelessness organisations within the locality
Skills
- Good verbal and written communication skills. ICT functional skills.
- Good and effective time management
- Ability to work without direct supervision.
Additional Requirements
- Ability to meet the mobility and geographical requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
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