Digital Channels Manager

Company: Merrifield Consultants
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Job Description

Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development.nnAbout the OrganisationnThis is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals.nnThe organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM).nnThe Role – Digital Channels ManagernThe Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager.nnSalary and contract: £45,000 per annumnPermanent and full time. n2 days per week in the office in Central London.nnMain responsibilitiesnnWebsite management and development, including user journeys, performance, security and compliancenManaging the CMS (currently Umbraco), including workflows, access, training and content qualitynManaging relationships with external web and CRM development partnersnDeveloping and delivering an SEO strategy, overseeing the Digital Executive and Content EditornMonitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BInSupporting paid media activity in collaboration with the Campaigns ManagernDevising and supporting delivery of the social media plan, including video and podcast contentnManaging two direct reportsWhat you neednnExperience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership databasenExperience working with Umbraco or a comparable CMS at an administrative levelnFamiliarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRMnGood working knowledge of GA4 and Google Tag ManagernA sound understanding of SEOnExperience managing a small teamIf you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants.nnWe practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout

Posted: April 30th, 2026