Maintenance Operative

Role Overview

Maintenance Operative with Serco, part of the Asylum Accommodation and Support Services (AASC) team, based in Stoke, Crewe, Stafford, Market Drayton & surrounding areas. This full‑time role requires 37.5 hours per week, with a salary range of £27,500 to £33,500, depending on experience and skills. A full UK driving licence must be held; a vehicle and tools will be provided.

Responsibilities

• Carrying out reactive, proactive and pre‑planned maintenance across the premises to meet service level agreements (SLA).
• Managing your own workflow whilst collaborating with team members as needed.
• Ensuring the health & safety of yourself and all property users during and after works.
• Purchasing and managing materials using a company account card from approved Serco suppliers.
• Keeping assigned vehicles inspected regularly and maintaining them in a professional and clean condition.
• Participating in out‑of‑hours on‑call duties on a rota basis; duties occur approximately once every 8–10 weeks.

Requirements

• Previous maintenance experience in joinery, fitting, plumbing, painting & decorating or related field.
• Willingness and ability to travel within the region and occasionally within the UK.
• Full UK driving licence essential.
• Security clearance checks and approval by the Home Office are required.

Benefits

• Up to 6% contributory pension scheme.
• Vehicle, fuel card and tools provided.
• 25 days annual leave plus bank holidays.
• Career opportunities across the entire AASC contract.
• Employee discounts for major retailers and leisure activities.

Working Hours & Flexible Working

Mon‑Fri, 7.5 hours per day between 08:00 and 18:00. The role offers flexible working patterns and is part of a hybrid work structure.

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