Director of Global Cloud Ops & Service Reliability

RedHolt is seeking a Director of Customer Service Operations to lead a major transformation of its cloud operations into a world-class NOC + SRE organisation. You will report to the C-suite and shape the operating model for global reliability and customer success.

You will own end-to-end customer production experience across the cloud estate, leading a ~40-person team spanning support, deployment, service reliability, and technical operations.

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