Italian-Speaking Travel Support Advisor (Hybrid, Full-Time)

Trip.com in Edinburgh is hiring a Customer Service Advisor to assist travelers with hotel bookings and flight queries across phone, chat, and email. You’ll be the voice of Trip.com, delivering friendly, efficient support to a global customer base.

Fluency in English and Italian is required, along with excellent communication and problem-solving skills. You’ll handle multiple chats, meet KPIs, learn CRM tools, and contribute to service improvements in a busy, hybrid environment.

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