Frontline IT Support Technician (Hybrid/Onsite)

Acora – IT, Cyber & AI in Norwich is seeking a 1st Line Support Technician to provide IT support across various technologies. The role focuses on resolving IT issues for over 5,000 end users and ensuring high levels of customer satisfaction.

The ideal candidate will possess excellent communication skills, proven customer service experience, and the ability to work under pressure in a dynamic environment. You will have the opportunity to contribute to departmental development and work within an ISO-accredited framework.

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