Regional Operations Manager – East Midlands

Seniority Level: Mid-Senior Level#OwnershipPurpose:Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois, Budweiser, and Corona, and well-known favorites such as Camden Hells, Beck’s, and Leffe. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.That’s Who We Are: Come and OWN IT.The Regional Ops Manager will lead a regional team of technicians to deliver operationally viable & cost-effective service levels for the installation, and maintenance of dispense systems in the on trade. You will oversee team performance, training, and resource planning across a set region, ensuring service levels meet company and customer expectations. The role focuses on building a strong customer service culture and supporting sales and marketing initiatives, including new product launches and technical standards.The Role:Lead and manage a high performing technical team, including recruitment, engagement, development, and performance managementOversee draught beer delivery, installations, and service calls across ~15 key customersBuild and maintain strong relationships with customers, service partners, and internal teams (Sales, Operations, Marketing)Manage budgets, stock, asset control, and service provider spendMonitor KPIs, productivity, SLAs, and implement improvements to drive customer satisfactionPlan and lead daily operations, events, temporary/mobile bars, and out of hours workEnsure compliance with legal, health & safety, and regulatory standards, including Gas Pressure Systems recordsConduct performance reviews, monthly reporting, and senior management meetings to drive continuous improvementHandle HR matters, complaints, and support employee wellbeing; contribute to apprenticeship programsDeliver sales and marketing initiatives to achieve budgeted sales and market shareRepresent the business on key industry bodies and the Brand Dispense Association Admin CommitteeHandle general administrative duties (rotas, expenses, accesses)Participate in “Days in Trade” activitiesWho we’re looking for:Educated to degree standard is desirableMinimum 1 years’ experience in a customer technical/service environmentMinimum 1 years’ experience in a people leadership roleMinimum 1 years’ experience in a sales/supplier contract management roleHigh numeracy and verbal reasoning skillsWell-developed IT skill set across all areas of the Microsoft Office SuiteAbility to forge strong relationships both internally & externallyEffective performer in cross functional multi-disciplined teamsDesirable:Track record in people developmentKeen interest in personal developmentTechnical expertiseWhat’s in it for you:25 holidays per year + bank holidays & holiday trading optionsPension (up to 8% employer contribution) & income protectionComprehensive health & wellbeing benefits (fully funded private medical insurance, dental insurance, gym discounts, Employee Assistance Programme)26 weeks paid parental leave for eligible primary caregiversA beer allowance to enjoy our brands2 volunteer days a year to support your local communityLife assurance & charitable givingBUILD YOUR CAREER WITH USWe recruit for mindset, ambition, and cultural fit.UNIQUE CULTUREWe are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy.We believe in collaboration and candor, which results in a dynamic culture with open communication.BRANDS EVERYONE LOVESWe are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites.GROWTH OPPORTUNITIESOur people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.Job Types: Full-time, PermanentBenefits:Employee discountHealth & wellbeing programmeLife insurancePrivate dental insurancePrivate medical insuranceWork Location: In person#J-18808-Ljbffr…