If you’re looking to start your career in Human Resources and gain valuable experience within a busy People team, this could be the perfect opportunity for you.
As an HR & People Support Apprentice, you’ll support our People team with a variety of administrative and employee-focused activities that help deliver a positive experience for colleagues across our stores, distribution centre and Store Support Centre. You’ll gain hands‑on experience in HR processes while working alongside experienced professionals in a fast‑paced retail environment.
This is an excellent opportunity to develop valuable administration, communication and organisational skills while earning a nationally recognised apprenticeship qualification.
This position offers:
- 30 days holiday (including bank holidays)
- Staff discount across Heron Foods and B&M
- A nationally recognised apprenticeship qualification
- Full training and support from an experienced HR and People team
- Office‑based role at our Store Support Centre
About the Role
You’ll be part of our HR & People team, supporting colleagues and managers across the business with a range of people‑related activities. Working alongside experienced HR professionals, you’ll learn about the employee lifecycle, from recruitment and onboarding new starters to supporting colleague engagement initiatives, helping to ensure our people receive a positive and professional experience throughout their employment journey.
Your responsibilities will include:
- Supporting the administration of HR and People processes
- Maintaining accurate employee records and HR systems
- Responding to routine colleague and manager queries
- Supporting recruitment administration and interview coordination
- Assisting with the preparation of employment‑related documentation
- Helping to coordinate training, development and colleague engagement activities
- Producing reports and maintaining people data records
- Supporting HR projects and people initiatives across the business
- Ensuring confidential information is handled appropriately and in line with company procedures
- Providing general administrative support to the HR & People team
What You’ll Need
- A positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Good organisational skills and attention to detail
- The ability to handle confidential information with discretion
- Confidence using computers and learning new systems
- The ability to build positive working relationships
- Ability to work effectively as part of a team
- An interest in Human Resources, People Management or Business Administration
Qualifications
- Good standard of English and Maths
- Basic knowledge of Microsoft Outlook, Word and Excel (desirable but not essential)
About Heron Foods
Heron Foods is part of the B&M Group and operates 340+ stores across the UK. We’re a fast‑growing, value‑driven retailer offering a friendly, supportive working environment and genuine opportunities for development.
Our apprenticeship programmes provide the opportunity to gain valuable workplace experience while earning and learning, helping you build a successful long‑term career.
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