Legal Services Manager

Company: East Suffolk and North Essex NHS Foundation Trust
Apply for the Legal Services Manager
Location: Ipswich
Job Description:

Are you a qualified Solicitor or Legal Executive looking for a new challenge?

We have an outstanding opportunity to contribute to the future success of one of the largest trusts in East Anglia.

Role Overview

As Legal Services Manager you will be accountable to the Assistant Director of Legal and Corporate Services and will be responsible for the co‑ordination and management of clinical negligence claims, other legal claims and inquests, ensuring positive engagement with colleagues to ensure timely management and identification / escalation of actions to address any shortfall in meeting standards.

Responsibilities

  • Liaise with Health Records in relation to requests for disclosure of medical records in contemplation of clinical claims against the Trust.
  • Acknowledge all pre‑action claims in writing, ensuring that sufficient information has been obtained from the Claimant’s solicitors to begin an investigation.
  • Maintain a comprehensive Datix database regarding claims / inquest activity.
  • Receive comments on claims from clinical staff and others and ensure they appropriately cover the issues in sufficient depth to form an assessment of liability.
  • Obtain all relevant documentation, information and reports to assist the NHSR investigators and other legal advisors in assessing liability and quantum.
  • Maintain and efficiently manage day‑to‑day correspondence during the life of the claim, ensuring timely and accurate responses with past and present staff, Claimant’s and Panel Solicitors and the NHSR. Provide additional information as requested, and liaise between the NHSR and panel solicitors and Trust staff when significant decisions are made regarding the management of the claim.

About ESNEFT

We are ESNEFT and we provide hospital and community health services to almost one million people across East Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and patients’ own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff.

What We Offer

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. We offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here – www.youtube.com/watch?v=GkPu7HphU8A

For further details / informal visits contact: Name: Kirsten Almond Job title: Associate Director – Legal & Governance Email address: Kirsten.Almond@esneft.nhs.uk

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Posted: July 9th, 2026