Head of Sales – Currys Business

Role overview

As part of this role, you’ll be responsible for:

• Lead B2B Retail Hubs, working closely with retail management to maximise performance in each location, drive standards, reduce administrative workload and enable Hub colleagues to drive new business and grow repeat sales
• Lead the Specialist Business Centre in Poole, covering inbound, outbound and field-based sales and service disciplines across mobile and mixed electricals, driving ever-improving sales and customer service performance
• Develop and grow Bids & Tender capability, giving Currys Business access to opportunities across the private and public sector
• Develop a clear operating model across all channels, defining the capabilities required by role and the objectives for each member of the sales team
• Ensure sales team objectives do not conflict and that the business is set up to maximise account acquisition and repeat spend
• Establish the right upskilling, career pathways and reward structures for all sales colleagues, driving motivation to perform and develop
• Create a High Performing Selling culture by maintaining strong morale and low attrition while dealing with underperformance consistently
• Deliver sales and margin KPIs and targets, with specific focus on conversion and account repeat spend
• Develop opportunities for new business across target customer sectors through the team
• Manage costs efficiently, role‑modeling best practice in finding new ways of working that reduce non‑value‑added tasks and minimise unnecessary cost

Qualifications

• A proven track record of driving a high-performance culture across a large, geographically distributed sales network
• Proven sales experience, consistently meeting or exceeding targets
• Ability to communicate, present and influence at all levels of the organisation
• Experience managing and inspiring large frontline sales teams
• Experience working in a matrix organisation with a heavy dependency on other teams to maximise success
• Experience optimising the operating model of large teams

Benefits

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day‑to‑day. They include Company Pension Scheme, Discretionary/Performance based bonus, Private Health Insurance and Colleague Discounts.

EEO Statement

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

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