Guest Experience Manager | Front Desk Leader (Flexible Hours)

RBH, an independent hotel management company in the UK, is looking for a Guest Services Manager for its Greater London site. You will oversee receptionist duties, drive customer satisfaction and lead front-of-house operations to deliver consistently high-quality service.

The role requires effective supervision, clear communication with staff and guests, and a flexible approach to hours, including weekends and holidays. Previous hospitality experience is a plus.

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