Global IT Service Director

Company: La Fosse
Apply for the Global IT Service Director
Location: London
Job Description:

We’re recruiting a Global Technology Director to join a growing global organisation entering a significant phase of transformation and scale. This Global Technology Director role will be instrumental in building a modern, standardised, and high-performing global technology services function.

This is a standout opportunity for a Global Technology Director to shape operating models, embed service excellence, and lead globally distributed teams within a complex, multi-site environment.

As Global Technology Director, you will take ownership of end-to-end technology service delivery across multiple regions, ensuring consistency, scalability, and high-quality user experience.

Key responsibilities include:

  • Lead global IT operations across a multi-site environment, building high-performing, distributed technology teams
  • Own ITSM strategy and delivery, embedding ITIL-aligned processes, governance, and continuous improvement
  • Drive centralisation and standardisation initiatives to create a scalable global operating model
  • Define and track KPIs and SLAs to ensure consistent, high-quality service performance globally
  • Partner with senior stakeholders to align technology services with business strategy and priorities
  • Oversee cloud, infrastructure, and workplace technology services, ensuring secure, resilient, and cost-effective delivery

This Global Technology Director role will play a central role in delivering a consistent and reliable technology experience across a global user base.

This will attract significant attention. Only apply if you have the global level experience.

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Posted: July 12th, 2026