Department: Payroll
Location: Newcastle
Description
About Us
Build something exceptional, with us… Our ambition is clear and openly bold. Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms. But growth alone is not the goal. Reputation is. And reputation is earned, not inherited. Our strategic intent is simple to say and hard to deliver. To become the most respected adviser to privately owned businesses in the North and the UK. The firm business owners talk about. The firm lawyers and bankers recommend without hesitation. To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day. At our core, we exist for one reason, to help our clients achieve prosperity, a secure future, and peace of mind. This strategy sets the direction. Our people, our values‑led culture, and our standards will deliver it.
We are looking for people who want more than the next job. People who care deeply about:
- Standards and professionalism
- Doing work they are proud to put their name to
- Building long‑term client relationships
- Being part of a firm with real momentum and intent
What you will find here:
- A firm with clear direction and momentum
- Clients who value advice and relationships
- Colleagues who care about doing things properly
- A culture built on Passion, Trust, Humanity and Honesty
- Genuine opportunity to shape your career as the firm grows
This is our moment, and our vision is clear, to build something genuinely remarkable.
The Role
We are now recruiting for a Payroll Operations Administrator to join our Newcastle office and wider Payroll Service Line. Working alongside a team of approximately 40 experienced Payroll Professionals, the successful candidate will be responsible for delivering comprehensive Payroll services to a wide range of clients, from within a variety of specialist sectors, whilst also mentoring junior team members and contributing to service improvements.
- Independently processing and / or setting up Payrolls across all grades, including specialist Payrolls
- Managing complex pension set ups and salary sacrifice schemes
- Producing bespoke reports and supporting with nominal set ups
- Mentoring junior team members and contributing towards their professional development
- Supporting with training sessions and contributing towards team communications
- Dealing with client queries and responding in a timely manner to assigned tickets
Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy.
The Candidate
- Experience of processing Payrolls (Payroll Bureau experience is desirable but not essential)
- Experience of using BrightPay and / or Staffology Payroll Softwares (desirable as full training will be provided to the successful candidate)
- Strategic thinking and commercial awareness
- Exemplary communication skills, both written and verbal
- Great timekeeping ability
- Strong IT skills
- A passion for delivering excellent customer service to existing and prospective clients
- Excellent organisation and prioritisation skills
- A can‑do attitude and positive work ethic
The Benefits
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
- Paid professional membership fees
In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you’re with us… we’re with you.
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