Field Service Engineer – Swadlincote

Company: Virgin Media O2
Apply for the Field Service Engineer – Swadlincote
Location: Leicester
Job Description:

Summary

For this position, you must live in one of the following postcodes: DE11 & DE12. This role is more than a technical field service engineer – it’s about connecting people with what matters most.

You’ll travel to different locations, meet new people daily, and install or troubleshoot broadband, TV and phone services. You’ll only work 4 days a week.

Location

Derby, Leicester

Job Family

Technicians & Engineers

Job Type

Full Time

Posted Date

17-Jun-2026

Salary

£29,000 – £36,200 (£4,700 overtime + £2,500 commission)

What You’ll Do

  • Install and maintain broadband, TV, and phone services to customers’ homes.
  • Quickly resolve technical issues, ensuring customers stay connected.
  • Provide exceptional service so every customer is satisfied.
  • Work independently with the support of a team.

Must Haves

  • A UK manual driving licence.
  • Confidence working at heights and outdoors in all weather conditions.
  • To live in one of the specified postcodes above.

Desired Skills

  • A problem‑solving mindset and a passion for helping customers.
  • A methodical, organised approach to work.
  • The ability to be composed and adapt to any situation.

Benefits

  • A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market‑leading maternity, paternity, neonatal, and carer’s leave policies.
  • 25 days of annual leave, UK bank holidays, and your birthday off. Option to buy/sell up to five extra days.
  • A 4‑day working week – 37.5 hours across four days (Mon–Sat) with shifts ranging 7.5 to 10 hours.
  • Up to 10% employer pension contributions and life insurance.

We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.

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Posted: June 24th, 2026