Quality Specialist

Quality Specialist

Birmingham

Salary: Dependent on Experience

About the Company

Our client is a well-established global manufacturer supplying engineered solutions that support the safe connection, protection and distribution of electrical power across commercial, industrial and utility environments. With a diverse product portfolio and a reputation for quality, innovation and operational excellence, the business serves customers worldwide through both standard and bespoke manufacturing solutions.

Responsibilities

• Support and promote quality management processes across the site.
• Drive a strong quality culture through hands‑on engagement with production, engineering and supply chain teams.
• Analyse quality data to identify trends, risks, non-conformances and opportunities for improvement.
• Lead investigations into customer complaints and quality issues using structured root cause analysis methodologies.
• Implement and monitor corrective and preventative actions (CAPA) to ensure long‑term resolution of quality concerns.
• Conduct internal audits and support supplier audits to ensure compliance with quality standards.
• Develop, monitor and improve supplier performance, addressing quality issues and supporting supplier development activities.
• Assist with supplier approval processes and ongoing supplier quality management.
• Support continuous improvement initiatives focused on reducing defects and improving operational performance.
• Review technical drawings and quality documentation to verify compliance with specifications.
• Complete and review PPAP documentation where required.

Qualifications

• Previous experience within a Quality, Supplier Quality or Manufacturing Quality role.
• Strong knowledge of problem‑solving methodologies such as 8D, Root Cause Analysis, Fishbone, 5 Whys or similar techniques.
• Experience managing supplier quality performance and supplier development programmes.
• Good understanding of ISO 9001 quality management systems.
• Experience conducting internal and supplier audits.
• Proven background implementing and managing CAPA processes.
• Ability to interpret engineering drawings and technical specifications.
• Experience completing or reviewing PPAP documentation.
• Strong communication and stakeholder management skills.
• Manufacturing, engineering or industrial sector experience would be highly advantageous.
• A hands‑on approach with a passion for solving technical and quality‑related challenges.

Benefits

• Competitive salary
• 25 days holiday plus bank holidays
• Contributory pension scheme
• Life assurance
• Flexible benefits package
• Holiday buy/sell scheme
• Health and wellbeing benefits
• Dental and optical support
• Gym membership discounts
• Cycle to work scheme
• Employee Assistance Programme
• Internal career progression opportunities
• Mentoring and global project exposure
• Employee referral scheme

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