UX Designer

Responsibilities

• Work closely with product management to turn research insights into clear, well-scoped product requirements.
• Translate insights into workflows and interactive prototypes.
• Help PMs pressure-test ideas early — using prototypes and research to validate before engineering invests.
• Rapidly iterate on concepts using AI-assisted prototyping tools.
• Partner closely with engineering to ensure design intent carries through to implementation.
• Contribute to and apply our evolving design system.
• Plan and run end-to-end studies: user interviews, usability tests, surveys.
• Build and maintain ongoing customer feedback loops with our enterprise users.
• Synthesize qualitative and quantitative findings into clear, actionable insights.
• Monitor and report on product usage analytics, surfacing trends and anomalies that shape research priorities.
• Partner with product managers and engineers to identify the right questions to ask at each stage of the product lifecycle.
• Present findings in compelling ways — written reports, readouts, journey maps, personas.
• Advocate for the user across the org and help shape roadmap decisions with evidence.

Requirements

• 3+ years combined experience across UX research and design.
• Strong skills in interaction design and information architecture, especially for dense, data-heavy interfaces.
• Experience designing complex enterprise or B2B software — data-dense workflows, power users, technical domains.
• Demonstrated strength in qualitative research methods: customer/user interviews, usability studies, contextual inquiry.
• Experience monitoring and reporting on product analytics.
• Proficiency in Figma for ideation and design system contribution.
• Hands-on experience using AI tools (e.g., Claude Code, Cursor, Windsurf) for rapid prototyping and exploration.
• Excellent written and verbal communication; able to tell a clear, compelling story with research and design work.
• A portfolio showing both design and research outputs is required.

Nice to Have

• Experience designing for cybersecurity, threat intelligence, SOC operations, or related security domains.
• Experience integrating research into agile product development cycles.
• BA/BS in HCI, Psychology, Human Factors, Cognitive Science, Design, or related field (or equivalent practical experience).

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