Customer Service Specialist

• Join a global leader in medical technology with a strong reputation for innovation.
• Genuine career progression and long-term development opportunities.
• Work in a collaborative team where you’ll play a key role in delivering an exceptional customer experience.

I’m working with an international medical technology manufacturer looking to add a Customer Support Specialist to its Runcorn team. You’ll be the first point of contact for customers, processing orders, quotations and enquiries while working closely with Sales, Operations and Technical teams to deliver an outstanding customer experience.

Requirements

• Previous customer service or customer support experience.
• Strong communication and organisational skills.
• Confident using Microsoft Office (Oracle experience desirable).
• Able to manage customer orders, quotations, complaints and general enquiries.
• A proactive approach with excellent attention to detail.

Package

• £28,000-30,000 basic salary.
• Private medical insurance.
• 25 days holiday plus bank holidays.
• Monday-Friday, office-based role.
• Ongoing training and realistic opportunities to progress within a growing global business.

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