ADKAR Change & Transformation Lead

Company: Marks and Spencer
Apply for the ADKAR Change & Transformation Lead
Location: Chester
Job Description:

Marks and Spencer is seeking a proactive Change Manager to lead change and transformation in Customer Services. You will design structured change approaches and ensure project delivery is on time and measurable. Strong communication skills and experience in change management are essential.

The role requires collaboration with various stakeholders to improve experiences for customers and colleagues. Competitive benefits and a positive workplace culture are part of what we offer at M&S.

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Posted: July 7th, 2026