Job Overview
The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.
The post holder will at times be required to work unsupervised and on their own initiative, as well as working as part of the team with clinical, management and administration colleagues to deliver the highest standards of administrative support possible to help deliver a patient first service.
Main Duties of the Job
- Contact and book pre‑operative assessments and TCI (to come in) surgery dates for patients, booking patients according to clinical and waiting time priority and in line with the patient access policy
- Utilise the patient administration system to produce letters which inform patients of the appropriate admission times, location, date, and eating/drinking instructions
- Monitor and maintain the elective inpatient waiting lists, adding patients to the list within 24 hours of a clinician request being received
After the initial 12‑month period, the post holder will progress to Band 4 once fully competent with the above and below duties:
- Plan theatre cases into theatre lists 6 weeks ahead, utilising a developed knowledge of surgical procedures, duration of operating times and theatre availability
- Fully utilise the available theatre lists and escalate any issues as needed
Qualifications
- NVQ Level 3 or equivalent experience
Equality, Diversity & Inclusion
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (where appropriate to the role)
Important Information for Applicants
This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. Applicants must already have the right to work in the UK and, if applying on a Graduate visa, must have a minimum of 18 months remaining on the visa at the time of application.
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