Guest Services Manager – Flexible Hours & Bonus Potential

Staycity Group is seeking a Guest Services Manager in the City of Westminster, United Kingdom. This role involves monitoring guest satisfaction, resolving disputes effectively, and ensuring smooth payment processes at check-in. You will need to communicate with your team regularly and anticipate guest needs to enhance their experience.

The ideal candidate should have at least 2 years of front desk experience and be skilled in using the Opera system, along with strong communication and interpersonal skills. The position offers flexible working patterns and several attractive perks.

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