Dispenser

Company: Cardiff and Vale University Health Board
Apply for the Dispenser
Location: Ely
Job Description:

Job Overview

To provide a safe, accurate and efficient dispensing service to patients and support the smooth running of the dispensary in line with practice procedures and regulatory standards.

Location

Based at Haddenham Surgery; occasional visits to Staploe Medical Centre.

Key Responsibilities

  • Process repeat prescriptions accurately and in a timely manner.
  • Prepare, dispense and check medication within practice procedures.
  • Assist patients with prescription collections and dispensing queries.
  • Ensure prescription charges are collected and exemption declarations are completed correctly.
  • Assist with monitored dosage systems and controlled drug prescriptions where required.
  • Action owing items and medication requests promptly.
  • Receive, check and store medication deliveries appropriately.
  • Maintain accurate stock levels and minimise wastage from expired medication.
  • Carry out regular date checks and stock rotation.
  • Ensure refrigerated items are stored correctly and temperature records are maintained.
  • Assist with the return and disposal of unwanted or expired medication.
  • Record and store financial transactions securely.
  • Process dispensary paperwork and forward invoices/correspondence as required.
  • Use SystemOne and other practice systems to process prescriptions and manage dispensary tasks.
  • Support dispensary audits and DSQS requirements where appropriate.
  • Maintain high standards of cleanliness and organisation within the dispensary.
  • Support colleagues and provide cover during periods of sickness or annual leave.
  • Undertake mandatory training and keep knowledge up to date.
  • Carry out any other reasonable duties requested by the Dispensary Manager or Supervisor.

Confidentiality & Compliance

  • Maintain patient confidentiality at all times in line with GDPR and practice policies.
  • Follow all health & safety, infection control and dispensary procedures.
  • Work in accordance with practice policies, professional standards and current legislation.
  • Promote equality, diversity and respectful treatment of patients and colleagues.

Qualifications

  • NVQ level 2 or equivalent.
  • ACT qualified or equivalent.
  • Excellent attention to detail and meticulousness.
  • Ability to work in a fast‑paced environment.
  • Previous experience of working within primary care.
  • Experience of working in a pharmacy or dispensary.

Desirable Experience

  • Previous experience of working within primary care.
  • Experience of working in a pharmacy or dispensary.
  • ACT qualification or equivalent.

Benefits

  • Basis: Permanent.
  • 32 hours per week (full‑time equivalent 37 hours).
  • Salary: £25,877 per annum (pro rata for part‑time).
  • Eligibility: Must be eligible to work in the UK.

The duties listed above are not exhaustive; flexibility and additional related duties within the employee’s skills and abilities may be required.

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Posted: July 13th, 2026