Dedicated Security Relief Officer – Surrey/Sussex
Delivering the exceptional, every day.
Job Objectives And Responsibilities
- Guaranteed 120 hours a month provided availability is given; refusal on available days results in no payment of Guaranteed hours.
- Willing to travel within a 30 miles radius.
- Must be flexible to work days and nights, weekends and bank holidays.
- Combination of 8–12 hour shifts depending on the site requirement.
- Must be available for 5 days out of 7 every week including weekends, 1 guaranteed weekend off every 5 weeks.
Main Duties
- Ensure all incidents are logged and directed effectively through to completion.
- Effectively communicate business issues to the Operations Manager and/or relevant departments.
- Maintain standards of the site for access/egress and visitor regulation.
- Ensure standards of dress, safety and presentation are maintained at all times.
- Complete timely and accurate reports on all security activities within the site and present to the Security Management team.
- Be fully conversant with the methods of working of all equipment.
- Ensure that you have signed the Assignment Instructions.
- Ensure that complete and updated Assignment Instructions are being followed and raise corrective actions when site or procedure instructions are not being followed.
- Ensure that all contractual requirements are properly fulfilled and if there is an issue or concern inform the Manager.
- Handle all day-to-day enquiries regarding the daily operation of the security of the site and report to the Manager.
- Any other reasonable request from management or client.
- Have an awareness of key performance indicators and service level agreements.
- Site Open and Lock Down procedures.
- Completion and checking of all accident and Health and Safety reports.
Person Specification
- Excellent analytical skills to critically evaluate information gathered and prioritise activity and ongoing communication.
- Valid SIA (Security Industry Authority) licence.
- British Passport holder for SC clearance.
- Full 5‑year checkable history.
- Good understanding of security requirements/functions.
- Excellent oral communicator.
- Strong written skills for reports, incidents and presentations.
- Excellent interpersonal skills to liaise with security officers, managers and directors.
- Ability to solve problems and make decisions.
- Share knowledge and support team members to make best use of their capabilities.
Health and Safety Responsibilities
- Follow Group and company policies and procedures at all times.
- Report any apparent deficiencies in systems of work or equipment which may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
Information Security
- Ensure compliance with Mitie’s and clients’ information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
Note: This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle, including a virtual GP, financial wellbeing assistance through our Salary Finance scheme, a choice of dental insurance, dining cards, coffee clubs, technology products, high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or a minimum of £10,000, a save‑as‑you‑earn scheme, a Mitie Matching Share Plan, and Mitie Stars recognition. You can customise your benefits through our flexible benefits platform, Choices.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need reasonable adjustments, please let us know.
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