Support Team Lead – KPI & People Development

Henry Schein One is seeking a Team Lead for the support team to lead and inspire high performance, reporting to the Support Manager. You will drive targets such as call targets, customer outcomes, NPS and retention, while building a culture of accountability and excellence.

You will coach staff, ensure IDPs and regular performance reviews, and lead recruitment to attract top talent. The role emphasizes collaboration with multiple departments and a commitment to inclusion.

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