Customer Service Advisor

Customer Service Advisor – Manchester City Centre

Rewards

• Competitive hourly rate of £14.50 per hour
• Monday to Friday working hours (no weekends)
• Central Manchester location with excellent transport links
• Opportunity for contract extension based on performance

Hours

• 37.5 hours per week (Monday – Friday)

The role of Customer Service Advisor

• Handling inbound and outbound customer enquiries via phone and email
• Providing professional and efficient support to resolve customer queries
• Updating customer records accurately on internal systems
• Investigating and resolving issues in a timely manner
• Working collaboratively with internal teams to ensure a high level of service delivery
• Maintaining compliance with company policies and data protection standards

The ideal Customer Service Advisor

• Previous customer service experience is essential
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and manage workload effectively
• Excellent attention to detail and problem-solving ability
• Confident using computer systems and CRM platforms
• A positive, proactive, and team-focused attitude

This is a 12-week temporary contract with potential for extension.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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