Job Overview
Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.
Security Officer Compliance
Cabot Circus Shopping Centre – Bristol
The Role
As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well‑managed shopping centre. Working as part of the on‑site security team, you will support day‑to‑day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.
Pay rate – £13.82
- Conduct routine and ad‑hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces.
- Monitor compliance with:
- Fire safety requirements (escape routes, fire doors, storage)
- Health & Safety standards
- Waste management procedures
- Deliveries and loading bay protocols
- Identify hazards, unsafe practices, and non‑compliance issues and take appropriate action.
- Act as the BOH point of contact for retailers and their contractors.
- Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice.
- Challenge non‑compliance professionally and constructively.
- Build positive working relationships to encourage voluntary compliance.
- Record all inspections, issues, and actions taken using agreed reporting systems.
- Escalate serious or repeat breaches to management.
- Support enforcement actions where necessary in line with centre policies.
- Operate as part of the security team, responding to incidents as required.
- Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access.
- Support emergency responses including evacuations, fire alarms, and major incidents.
- Monitor contractor access and compliance with site rules.
- Ensure deliveries are conducted safely and within designated timeframes.
- Challenge unauthorised access or unsafe working practices.
To Be Successful In This Role You Will Need
- Valid SIA Door Supervisor Licence
- Strong knowledge of BOH operations in retail or commercial environments
- Confident communicator with the ability to challenge professionally
- Good understanding of Health & Safety and fire safety principles
- Ability to write clear reports and maintain accurate records
- First Aid at Work
- Fire Marshal / Fire Warden training
- IOSH or equivalent H&S qualification
- Experience in retail centre security or operations
Personal Attributes
- Calm, confident, and approachable
- Fair and consistent in enforcement
- Proactive and observant
- Comfortable working independently
- Strong problem‑solving skills
Benefits
Our flexible benefits scheme includes a virtual GP service, financial wellbeing assistance via our Salary Finance scheme, access to a wide range of discount programmes (MiDeals), a cycle‑to‑work scheme, life cover (minimum £10,000 or your annual salary), a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. You also receive recognition through Mitie Stars for outstanding performance.
Our Commitment to Equality and Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, please let us know.
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