About The Role
Are you available this summer and interested in gaining experience in customer services? Do you enjoy building relationships and possess excellent communication skills? If so, read on – we may have an opportunity for you!
We are looking for temporary staff to join our customer services department on a part‑time basis during our busiest period. As a Customer Service Adviser you will be the first point of contact for all enquiries coming into Foxtons via telephone and email. This is a varied role dealing with a wide range of people – no two days are the same. You’ll be exposed to all aspects of the business and will offer an outstanding service to anyone contacting Foxtons, from helping applicants start their property search to dealing with press enquiries. At other times you will greet visitors to our headquarters and handle email enquiries.
Looking to gain experience in a corporate environment while keeping your existing commitments? This position offers the perfect balance. Whether you’re studying, managing family responsibilities, or simply looking for part‑time hours, you’ll have the opportunity to develop valuable workplace skills with a flexible schedule.
The role is offered on a part‑time basis, working:
- Monday to Friday: 12:00 pm – 4:00 pm
- Saturday: 10:00 am – 2:00 pm
We are open to either:
- One candidate who can cover the full working pattern
- Two candidates who wish to job‑share the hours, with shifts split as:
- Monday to Wednesday
- Thursday to Saturday
We welcome applications from candidates interested in either arrangement.
About You
Our Customer Advisers are often the very first impression that our customers have of our brand, so an outgoing personality and a great telephone manner are a must. You should also have excellent written and verbal communication skills, strong attention to detail and a readiness to learn.
About The Company
As London’s number 1 estate agency brand, our customers choose us because we get it done. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
We are committed to Corporate Social Responsibility. We provide LGBTQ+ safe spaces, source charitable water suppliers for our offices, and engage in local community events. We also offer annual paid time off for employees to volunteer at a charity of their choice, many of whom support our partner, the Single Homeless Project – London’s largest homelessness charity that touches the lives of thousands across all 32 boroughs.
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