Trainee IT Support Assistant

Trainee IT Support Assistant

Location: Netcom Online Learning, Birmingham, West Midlands.

Salaries: £25,000 – £30,000 per annum. Employment type: Permanent, Full time.

About the opportunity

Netcom Training’s government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials – hardware, networks, cloud computing, troubleshooting and more – in an interactive online format and earn a globally recognised CompTIA Tech+ certification.

Course details

• Duration: 13 weeks
• Format: Online, practical workshops
• Schedule: Mon – Thur 6‑9pm

What you’ll learn

• Setting up and maintaining secure networks
• Configuring and integrating desktop and mobile devices
• Applying cloud security and disaster recovery methods
• Understanding IT systems, legislation and business operations

Potential Roles & Salaries

• IT Systems Administrator: £25,000 – £35,000
• Technical Support Technician: £23,000 – £27,000
• Entry Level IT Technician: £22,000 – £25,000
• Helpdesk Analyst: £18,000 – £25,000

Additional Benefits

• High-impact employability workshops
• Six months’ access to online employability courses
• Ongoing career support

Eligibility

• Live in the West Midlands
• Be aged 19 or over
• Earn below the gross annual wage cap of £34,194 (West Midlands)
• Not currently be undertaking any other government‑funded training
• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

Cost

Free, government funded course.

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