Head of Customer Excellence & Omnichannel Growth

Company: Healthcare Businesswomen’s Association
Apply for the Head of Customer Excellence & Omnichannel Growth
Location: London
Job Description:

The Healthcare Businesswomen’s Association is looking for a Customer Excellence Head to ensure customer engagement success through best-in-class omnichannel orchestration and content activation. You will lead cross-functional teams and drive frameworks for high-impact customer journeys.

The ideal candidate has 8–12 years of experience in the pharma sector, strong CRM expertise, and proven leadership skills. Join us and make a meaningful impact on patient lives through innovation and collaboration.

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Posted: July 15th, 2026