Go back Northumbria Healthcare NHS Foundation Trust
Bank Clerical Officer
The closing date is 26 July 2026
We require reliable, enthusiastic and motivated Clerical/Admin Assistants to join our bank, for Berwick. In return you will can offer you:
- Flexible hours; choose when and where you want to work
- Competitive pay rates; including enhanced pay for unsociable hours
- Paid annual leave
- A fast-track recruitment process if you move to a substantive role
- Opportunities to work in different wards and departments, including community, dental and specialist services
- Access to Services, such as those provided by our Staff Wellbeing Team
- Ability to book your shifts from home using our online portal
- Option to block-book shifts in a set period
- SMS notifications of shift availability
- Access to staff newsletters and bulletins
- Eligible for various local and national discounts which are available to NHS staff
- Free uniform, where applicable
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
We are looking for enthusiastic and motivated individuals to join our busy Bank. The beauty of bank is that you can pick and chose where and when you wish to work and gain a greater understanding of the amazing teams in Northumbria.
Applications are invited from suitably qualified and experienced candidates who are able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
This post is for Bank Clerical Assistants able to pick up shifts in Berwick however shifts elsewhere will also be available. Including our community settings in Haltwhistle, Berwick, Alnwick, Morpeth, Rothbury, Blyth as well as our main hospitals in Hexham, Ashington, North Tyneside and Cramlington.
We have a range on Monday-Friday day shifts as well as earlies, lates, twilight, nights and weekends. With bank you can pick and choose which shifts suit you.
About us
This is a great opportunity to work in a flexible way with one of the country’s top performing trusts, twice rated ‘Outstanding’ by the Care Quality Commission.
Northumbria Healthcare covers a large geographical area, providing safe and high-quality care in both hospital and community settings. As such we need to be able to respond quickly to meet demands caused by an increase in patient activity, staff holidays or illness.
This is where our staff bank plays a vital role, providing service support 24 hours a day, 365 days of the year. The bank is not just for doctors and nurses, we cater for all staff groups including AHPS, nursing support roles, administrative staff, facilities staff and more.
There are many reasons why people join the staff bank, some to supplement earnings, or to work around commitments such as childcare or studying, while others may wish to develop their skills and work experience. So, if having the flexibility to pick and choose your hours is important, then this may be your opportunity. To find out more about the benefits of working on the bank visit our website www.yournorthumbriacareer.co.uk/staff-bank
Job responsibilities
To assist in the general efficient running of sub-specialty offices including data inputting, transcribing, typing, filing, retrieval and storage of patient records, handling post , dealing with telephone enquiries and other admin duties.
Person Specification
Qualifications
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
- NVQ Level 2 in customer care/admin or equivalent experience
- RSA 3/OCR (or equivalent)
- Knowledge of Medical Terminology & procedures
- ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northumbria Healthcare NHS Foundation Trust
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