Band 3 – UTC Clinical Support Worker – Emergency Dept

Position Overview

We are looking for a Clinical Care Navigator to support the GP service in the Urgent Treatment Centre located in Emergency Care. You will work in a busy environment and may assist the Accident & Emergency Department.

Core Responsibilities

• Provide delegated clinical procedures such as insertion/removal of cannula, venepuncture, wound assessment, simple dressings, and removal of urinary catheter.
• Act as front‑line clinical and clerical support, facilitating the patient journey through the Urgent Treatment Centre.
• Document care episodes and vital observations on electronic systems and recognise when escalation to a registered professional is required.
• Accept induction and mandatory Trust training, and share knowledge with the team.

Qualifications & Experience

• Minimum GCSE English and Maths grade C/4 or equivalent functional skills, or willingness to work toward Care Certificate.
• At least 5 GCSE grades 4/C or above, or equivalent.
• Relevant experience in Health or Social Care, delivering personal care or working in NHS settings.
• Evidence of mandatory training: Basic Life Support, manual handling, infection control, fire safety and other statutory skills.
• Training or competence in cannulation, wound care, ECG and basic physiological recording.
• Good communication skills and ability to work under the guidance of a registered professional without direct supervision.

Training & Development

We provide a supportive atmosphere, mentorship, clinical supervision and opportunities to further professional development through accredited courses and in‑service training.

Benefits for Staff

Staff development opportunities, NHS pension scheme enrolment, temporary workforce service, access to onsite nurseries, staff restaurants and accommodation, free psychological support via the Employee Assistance Programme, and onsite parking at £50 per year.

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