Sales AssistantRichmond

Overview

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 6 hours per week on Sundays.

What Will This Role Involve?

As a Sales Assistant you will be responsible for supporting the store management team, driving turnover and revenues based on lean principles, and providing exceptional customer service as an ambassador of the Ryman brand.

What Will You Be Responsible For?

• Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group, learning everything about the business and sharing it positively with customers
• Confidently handle customer complaints, difficulties, and returns to ensure retention
• Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
• Engage with customers enthusiastically, establish their needs, and help them purchase by matching products through high product knowledge and promotion/upselling
• Carry out stock replenishment and maintain accuracy of stock systems
• Promote high visual merchandising standards and store housekeeping
• Acquire a high level of product knowledge and pursue self‑development
• Recognise and act on opportunities to add value to sales by offering appropriate additional items
• Ensure compliance with all relevant Health and Safety policies

What Would We Like To See In You?

• Passion for the Ryman Brand and its associated companies
• Passion for exceeding customer expectations
• Enthusiastic, driven and results focused
• Self‑motivated with the ability to work independently and as part of a team
• Confident approach to maximising sales opportunities
• Strong communication and teamwork skills
• A dedication to learning and developing your own skills
• Flexibility towards working hours and location

What Will We Offer You?

• A passionate, dynamic team where your growth, ideas, and impact matter
• A competitive pay package
• Company pension scheme with the option to enhance
• Generous holiday allowance including an extra wellbeing day
• Training programme to help you excel in your role
• Opportunities through apprenticeship programmes to build on your skills
• Access to mental health first aiders, wellness sessions, and support groups
• Exclusive discounts across all of our brands and through our benefits hub
• Cycle2Work scheme
• Long service and recognition awards
• Colleague referral scheme

Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We celebrate difference, encourage everyone to join us, and be themselves at work.

PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.

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