Overview
AMO, an Akima company, is looking to add a Tier 2 IT System Administrator with a Top Secret Clearance to support our customer at the Norfolk Naval Station (St. Juliens Creek Annex). The full‑time position will support the Naval Information Warfare Center (NIWC) Atlantic Research, Development, Test & Evaluation (RDT&E) network as a Tier 2 IT System Administrator providing advanced desktop and systems support for network‑connected and standalone laboratory environments.
Responsibilities
- Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support.
- Design, implement, install, maintain, and administer infrastructure including hardware, software, and various configurations.
- Monitor overall performance to proactively identify potential issues and tune appropriately.
- Perform root cause analysis on failed components and implement corrective measures.
- Work with others to establish and improve processes and procedures.
Systems & Desktop Administration
- Assist in management of a Windows domain environment.
- Support desktop operations and troubleshooting in RDT&E lab environments.
- Perform virtual machine builds and deployments in support of system integration.
- Install, configure, and maintain external workstation hardware and authorized software.
- Perform server/workstation installations and technology refreshes.
- Diagnose and resolve hardware and software issues.
- Perform system upgrades as required.
Infrastructure & Endpoint Support
- Maintain IT infrastructure end‑point devices including:
- Workstations and laptops
- Printers
- Desk and mobile phones
- Audio/visual equipment
- Maintain end‑point data backups and ensure data integrity.
- Participate in the patch management process.
- Support configuration management activities.
Cybersecurity & Compliance Support
- Support tracking and implementation of Security Technical Implementation Guidelines (STIGs).
- Assist in RMF artifact development and continuous monitoring activities.
- Ensure systems align with DoD cybersecurity standards.
Collaboration & Documentation
- Work with a team supporting network‑connected and standalone RDT&E laboratories.
- Create and maintain technical documentation.
- Lead and assist with projects as needed.
- Utilize tools including:
- MS Teams
- ServiceNow
- Active Directory
- Microsoft Endpoint Configuration Manager (MECM)
Qualifications
- Active Top Secret Clearance.
- 7 years of experience performing Systems Administration taskings.
- Experience supporting Windows domain environments.
- Experience with virtual machine deployments.
- Experience with patching and configuration management.
- Familiarity with STIG implementation and DoD cybersecurity practices.
- Strong troubleshooting and analytical skills.
- Ability to work independently and as part of a team.
Desired Certifications / Training
- Windows 11 (Udemy or equivalent training).
- Red Hat Linux System Administration (Udemy or equivalent training).
- Mac OS JAMF (Udemy or equivalent training).
- DCWF Windows System Administrator (40 hours) – Cyber Exchange/JKO.
Work Type
On‑Site
Pay Range
$100,000 – $120,000
Benefits
Regular – The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full‑time and part‑time employees.
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