Retail Security Officer

Retail Security Officer – Newcastle

The rewards

• £14.35 per hour
• Holidays (dependent on time/hours worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Hours

• Hours: Various
• Shifts: Various

The role of Retail Security Officer

• Provide a visible uniformed deterrent to contribute to the safety and security of the client’s premises and staff.
• Carry out the Company Policy on loss prevention and ensure the safety of staff and visitors.
• Lawfully deter potential troublemakers on site.
• Observe and report incidents using the correct reporting systems.
• Carry out all duties assigned by the client or manager to whom you are responsible.
• Ensure site knowledge is kept up to date and developments at the local level are identified.
• Understand and implement any Fire and Safety evacuation procedures.
• Assist, if required by the client, with staff and contractor searches.
• Ensure that the Security base is always maintained in a clean and tidy condition.
• Conduct yourself, at all times, in a manner that brings credit to yourself and the company, ensuring a full uniform is worn and an SIA licence is clearly displayed.

The ideal Retail Security Officer

• Must have an SIA Licence.
• Great communication and customer service skills.
• Tech‑savvy enough to use digital devices; administration is digital and paperless.
• Age 18 or over.
• Confident communicator.
• Team player with a drive to provide a friendly and professional service.

TSS offers induction, on‑site training, regular reviews and welfare checks to support staff throughout their career.

TSS is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive, prioritising accessibility, support and opportunity for all employees.

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