Customer Service Associate – Fast-Paced Growth & Benefits

Company: Moto Hospitality
Apply for the Customer Service Associate – Fast-Paced Growth & Benefits
Location: Wakefield
Job Description:

Team Member

Pay: £12.83 per hour

Shifts: 14 hours per week, shifts between 4am and 7:30pm

Address: Woolley Edge Services, M1, Wakefield WF4 4LQ

What we offer our Team Members

  • Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
  • Up to 60% colleague discount across our franchise partner brands
  • Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
  • Fantastic development opportunities including funded qualifications
  • Weekly pay

What you’ll be doing as a Team Member

  • Greeting customers with a warm and friendly welcome
  • Processing orders and requests in a timely and efficient manner
  • Producing a range of hot food, baked goods and beverages throughout the day
  • Delivering our brand standards to a level our customers have come to expect
  • Resolving challenges and enquiries with a customer centric mindsetReplenishing displays to provide maximum product availability
  • Ensuring your workspace and store is kept clean, tidy and welcoming
  • Working with colleagues to deliver a culture of togetherness and teamwork
  • Leaving our customers with a memorable experience worth coming back for
  • Helping prepare the store and kitchen, ready for the following day’s trade

What we’re looking for in you

We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, and we are committed to developing a workplace where you can thrive, contribute and be your authentic self.

Disclaimers

  • Hourly rates of pay may differ for under 18’s.
  • Internally this role is known as Customer Service Assistant.
  • Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

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Posted: July 14th, 2026