The successful candidate will primarily support the University’s Exams Timetabling Operations (ETO) project, helping to replace the legacy exam timetabling system with a modern platform that transforms how examinations are planned, managed and delivered.
In addition, the role contributes to service improvement initiatives across Education Services, identifying opportunities to enhance business processes, systems, data quality and reporting.
Working closely with the Head of Student Records and the Head of Student Data Modelling and Analytics, the candidate engages with a wide range of stakeholders across the University to understand business needs, analyse current processes and data flows, facilitate workshops, gather and document requirements, evaluate options, and support the implementation of sustainable solutions.
You will also contribute to the development of the Student Data Authority, supporting improvements in data governance, information management and reporting that benefit services across the University.
Responsibilities
- Support the ETO project to replace the legacy examinations timetabling system.
- Contribute to service improvement initiatives across Education Services.
- Engage with stakeholders to understand business needs and analyse processes and data flows.
- Facilitate workshops, gather and document requirements, and evaluate options.
- Support the implementation of sustainable solutions.
- Assist in developing the Student Data Authority and improve data governance and reporting.
- Collaborate with operational teams, technical specialists and senior stakeholders to deliver practical solutions that improve efficiency and user experience.
- Apply analytical skills to solve complex problems and support evidence‑based decision‑making.
Qualifications
- Strong analytical skills and excellent communication abilities.
- Experience of delivering business or service improvement initiatives.
- Confidence working in complex environments and managing competing priorities.
- Ability to build effective relationships with both technical and non‑technical stakeholders.
- Enjoyment of solving problems collaboratively and using data to improve services.
Benefits
- 38 days of annual leave (inclusive of public holidays) with the option to purchase up to 10 extra days and additional leave after long service.
- Up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
- Hybrid and flexible working arrangements to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through social, cultural, and sports clubs.
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