Job Overview
The National Trust is renowned for its food and hospitality. We run 185 cafes, tea rooms and restaurants all over England, Wales and Northern Ireland, and we’re looking for a Food and Beverage Team Member to help give people a memorable day out. This location is in a rural area, so please consider how you will get there for work before applying.
Contract Details
Contract type: zero‑hour contract – we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. The role includes weekends and Bank Holidays but does not require evening or split shifts.
Contract duration: Fixed term contract until 01‑Feb‑2027. There are three contracts available.
Salary: £12.75 per hour.
Responsibilities
As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café, ensuring each customer has an enjoyable time. You will greet guests, understand what they want, make recommendations, and keep the standards of food and drink preparation and presentation high. You may also assist the kitchen team with food preparation. We will provide induction, training in allergens and food safety, and any mentoring needed to help you succeed. You can pursue further professional training and development if desired.
Qualifications
- Happy to work in a team or on your own initiative.
- People‑person who cares about giving great service.
- Enthusiastic and willing to learn.
Benefits
- Substantial pension scheme of up to 10% of basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Season ticket loan.
- EV car lease scheme (for roles that meet the salary criteria).
- Perks at work discounts such as gym memberships, shopping discount codes and cinema discounts.
- Holiday allowance up to 32 days based on length of service, plus holiday purchase scheme subject to meeting minimum criteria.
Location
Baddesley Clinton, Rising Lane, Solihull, B93 0DQ
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to safe recruitment processes to attract and appoint the right staff for the role. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions about your suitability for this vacancy, please contact the people service centre.
#J-18808-Ljbffr…